We offer free shipping worldwide on all items, except for freebies, postage needs to be covered on these items. We don't deliver to P.O. Boxes.
Order processing time is approx 1-7 business days before shipment, after we receive payment.
We ship our items from the nearest warehouse to your location for the shortest delivery time possible. Delivery time depends on the location of our warehouses and where the item is going. If ordered item(s) are not in stock at the nearest warehouse to your location, we will ship from our international warehouse located in Asia. Please expect multiple item orders to be shipped separately from different warehouses.
Parcels usually arrive in 12-20 working days (excluding weekends/holidays) to USA, Europe, Australia & the UK. It may takes up to 25-30 days for some international locations. If more than 25 days have passed please email us at firstname.lastname@example.org to review the status of your order.
If you plan to give one of our items as a holiday/birthday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving on time. We are not held responsible for items that do not arrive before specified dates. Delays beyond our control can happen when items land in your country and go through your country's customs inspection or delay in the mail.
ORDERING MULTIPLE ITEMS
Customers who order multiple items from our store, may have these items fulfilled by multiple warehouses in Asia and will most likely get those items in separately mailed packages.
This is due to logistical reasons, where items may not all be in the same warehouse or city. Most of the time, these packages will arrive on different days, sometimes a few days apart, or even a couple weeks apart.
Some orders may incur a customs or import duty charge. We do not have any control over these charges.
The customer is responsible for any customs, duties, and taxes, if applicable in your country.
We will only ship to the address we have on file for you or as it appears on your invoice/order, so please make sure this is correct before completing your purchase. We are unable to make any changes to your order once the order has been processed for delivery.
We are not responsible for any wrong or invalid shipping address. If your shipment is refused or returned to us as undeliverable, we will issue a refund minus our outbound shipping cost and restocking fee.